Services - After Hours Solutions

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Sales Force SolutionsCustomer Support SolutionsAfter Hours Solutions

Overview

Capitalize on after-hours sales inquiries with professional, well-trained, InSourced LSS Agents who are always ready to respond.
Reduce on-call and after-hours support costs, by allowing InSourced LSS Agents to filter after-hours requests and inquiries

LiveSalesStaff specializes in offering continuous online support, via chat, email, and online ticketing systems. Operating around the clock, LSS delivers the highest quality technical, pre-sales, and sales support, with a professional team of North American, Parature and Instant Service certified chat specialists.

After Hours Solutions

Basic After Hoursstarting at $500/month

Minimum 6 Online Agents for full after hours coverage.
Sales, Customer Service and Tech Support.
Online Chat.
Designed for less than 300 chats per month.

Advanced After Hoursstarting at $1500/month

Minimum 6 Online Agents for full 24/7 coverage.
Tier 1 and 2 Support and Customer Service.
Parature Ticket Entry (for customers) and Resolution.
Online Chat and Parature Ticket Management.
Designed for less than 800 tickets per month.
Works hand-in-hand with your in house support team.
GetSatsifaction management.

The smarter staffing solution

In a shrinking economy, many companies have found the LSS InSourcing TM solution, an ideal fit for their current operations; making it possible to lighten their support burden while continuing to see positive growth and sales, resulting from the value added proposition of LSS 24/7.

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